This award will be given to the supplier that has offered the most successful casino product over the past year. Judges will award the prize for the quality and performance of the casino platform and related technology, customer service and the company’s commercial success, with special consideration given to innovation.

• Scalability and integration
• Commercial success
• Stability and flexibility
• Understanding of customer needs

Key criteria include:

• Delivery of strong business results for partner
• Innovation in technology and services
• Alignment to needs of customer
• Speed and quality of overall service
• Reliability and security of service

This award will be given to the supplier that has been the most successful freeplay gaming partner over the past year. Judges will award the prize for the quality and performance of the freeplay software and related technology, marketing, customer service and the company’s commercial success, with special consideration given to innovation.

• Commercial success
• Product development
• Product integration and delivery
• Product flexibility

This award will be given to the supplier that has offered the best payments service over the past year. Judges will award the prize for the quality and performance of the service and related technology, customer service and the company’s commercial success, with special consideration given to innovation.

• Product/service development
• Reaction to market challenges
• Innovation
• Reliability of service
• Understanding customer needs
• Business growth

The winner of this award will be the online casino operator that has been able to dominate the sector through their global reach and quality of their product. Entrants will be judged on the originality of their product, the strength of the brand and product, and innovations helping set their offering apart from its competitors.

• Scale
• Growth
• Brand and product
• Innovation

This award is for operators offering a B2C real-money betting product in the burgeoning eSports sector. The award will go to the operator that can demonstrate how it has found success in the field of eSports betting during the 12-month period, with judges taking into consideration product differentiation, presentation and ability to attract a new demographic into the egaming sector.

• Growth and commercial success
• Innovation and differentiation
• Quality of product
• Quality of brand and marketing

The fantasy sports operator of the year award will be given to the operator that has operated the most successful offering over the past year. Judges will award the prize for originality, growth and marketing strategy, with special consideration given to innovation.

• Revenue growth
• Player numbers and growth
• Product functionality
• Innovation
• Cross-platform strategy

This rewards the company that has run innovative, intelligent and creative marketing campaigns over the past year. Judges will select a winner based on effective use of banner ads, affiliate programmes, use of SEO and viral marketing, brand advertising and contextual advertising. The award is not for the most effective campaign in terms of ROI, but the financial performance of the campaign or its success in recruiting new players will be a major factor in judging a winner.

• Innovation and originality
• Use of different channels
• Creativity
• ROI or player acquisition numbers

The operator that has been able to differentiate itself from its key rivals through an excellent mobile sportsbook product offering, an effective marketing strategy and impressive customer reach will be awarded this prize. Judges are looking for an operator that has enjoyed consistent growth over the past year and demonstrated operational excellence within the mobile sportsbook market.

• Scale and growth
• Innovation and differentiation
• Quality of on and offline marketing
• Quality of product

The online horse race wagering operator of the year award will be given to the company that can demonstrate a highly successful 12 months. Judges will award the prize for financial success, customer growth, marketing strategy, and quality of product, with special consideration given to innovation.

• Revenue growth
• Player numbers and growth
• Product functionality
• Innovation
• Cross-platform strategy

This award recognises the operator that has set the standards for others to follow over the past year. The judges will be looking for a company that has acted as a driving force for innovation across all areas of the business. It is not a reward for the largest operator, but scale will be a consideration. Judges will be looking for a winner that has clearly differentiated itself from the chasing pack in its sector, through a mixture of growth, innovation and strong product performance in one or more of the key verticals.

• Scale
• Diversity of product
• Growth
• Leadership
• Innovation

The award will go to the operator that can demonstrate the strongest social gaming offering in the US market through a combination of product, revenue and DAU/MAU growth and leadership within its sector. It’s not an award for the largest operator, but scale will be a consideration. The judges will also look to reward those operators who have shown the most innovation in through product, marketing, and/or technology.

• Commercial success and business growth
• MAU/DAU growth and player retention
• Differentiation and originality of product(s)
• Brand strength
• Cross-platform strategy

The award will go to the operator that has achieved cut-through in the competitive social slots market place through innovation in product, marketing, and/or technology. Special consideration will be given to game design and user experience, but scale and commercial success will be a key factor in judging the winner.

• Innovative use of gaming mechanics
• Quality and differentiation of product(s)
• Ability to demonstrate player acquisition and retention and a high conversion rate
• Innovative use of marketing channels to drive growth

The award will be presented to the company that is able to demonstrate the most impressive and business changing innovation of the last 12 months across one or more of the main product verticals, sectors, marketing and/or technology. In particular judges will look for an idea, product or technology that has delivered business growth, additional revenue and profitability for the operator in question over the course of the last 12 months.